Ricoh Latin America, Weston, Fla., has partnered with OnPrintShop to automate and optimize order management and increase sales through an e-commerce solution allowing customers to quickly set up online orders and reduce administration time and costs.
The agreement extends to all countries where Ricoh Latin America has a presence, including South and Central America, Mexico, and the Caribbean. OnPrintShop offers an integrated order management solution with e-commerce and customization tools specific to a wide range of graphic products to easily implement B2C, B2B portals that offer a highly personalized experience, according to the company.
“We are very excited to announce this partnership with OnPrintShop,” says Angel Bustamante, vice president of Graphic Communications for Ricoh Latin America. “Their solution is intuitive, easy to use and provides personalized support. With this technology, companies in the printing industry will be able, in a more agile and efficient way, to optimize the order workflow and generate new business. We are very pleased to enter this new phase of our collaboration and provide solutions that help our customers improve communication with their end customers.”
Ricoh customers in the region can take advantage of OnPrintShop’s software license subscription programs, high flexibility to customize the e-commerce platform, support to integrate third party tools or platforms, and customized support.
“We are excited to work with the Ricoh Latin America team to help their customers define and build a flexible and adaptable web printing backbone that allows them to easily launch new sales channels, services and print products to adapt to changing market opportunities,” says said Naresh Bordia, vice president of global sales for OnPrintShop. “We look forward to sharing our learnings in helping global print customers not only maintain but also increase sales during the new normal.” — D.S.