Brother DTG Releases End-of-Life Equipment Policies

December 23, 2019

Brother DTG, a division of Brother Intl. Corp., Bridgewater, N.J., recently released its end-of-life equipment policies in response to phasing out older equipment.

As older models are discontinued, decisions are made on the length of time replacement parts will continue to be manufactured for a dwindling pool of machines that remain active in the marketplace, according to the company.

Two former models, the GT-541 and GT-782 — both of which were last sold in 2012 — are coming to the end of their projected life spans. Consequently, replacements parts and consumables for these machines may not be available after May 31, 2020. Customers still actively using these machines should plan accordingly.

All online technical documentation still will be available; however, free online technical support also will end. — D.S.