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Ninja Transfers Launches 24/7 Live Customer Support

Customers can now have their questions answered any time of day, 365 days a year

June 27, 2024

In what the company describes as “a strategic move requiring significant investment into customer support and satisfaction,” leading custom heat-transfer manufacturer Ninja Transfers has announced it is now implementing round-the-clock live customer service, available 24 hours a day, 7 days a week, 365 days a year.

According to the Philadelphia, Pennsylvania-based company, the new initiative underscores Ninja Transfers’ commitment to providing unparalleled service to its customers, including apparel decorators, no matter when they need it.

 Custom Heat Transfers for Decorated Apparel

“Starting today, Ninja Transfers’ customers will have access to comprehensive support at any time of the day or night, including weekends and holidays. This 24/7 availability is designed to ensure that all customer inquiries, orders and support requests are addressed immediately, enhancing the overall customer experience,” the company says.

“We understand that our customers operate in various time zones and often require support outside of typical business hours,” Ninja Transfers’ director of business development says. “By providing 24/7, 365 days a year customer service, we are ensuring that our customers receive the support they need whenever they need it, reinforcing our commitment to their success and satisfaction.”

Ninja Transfers has long been a leader in the area of high-quality direct-to-film (DTF) printing solutions, with a focus on durability, vibrancy and precision. Ninja Transfers serves a diverse clientele, from independent decorated-apparel designers to large-scale manufacturers, delivering top-tier printing solutions that stand the test of time.

For more information on Ninja Transfers’ 24/7, 365 days a year customer service or other inquiries, call 888-356-3665. For more on the company and its entire line of products and services, visit