Impressions
How Print Shops Can Handle Difficult Customers Without Losing Business
Feelings often matter more than facts where upset customers are concerned
Featured
Latest Posts
Rapid Rise
It took Andrew Blood six years to regain his independence after an accident, and he’s been working almost non-stop since to make up for lost time. In 2004, the then-24-year-old…
Build Your Business August 7
Niching Down
A high percentage of all small businesses make a big marketing mistake. I don’t want to call it a fatal flaw, but it’s responsible for slowing growth, decreasing profits, making…
Build Your Business August 7
Anticipate ‘Push-Pull’ in Designs
When you create a digitized design, it is important to know what will happen with the stitches in your sewout. There is nothing worse than painstakingly following all the rules,…
Process and Technique August 7
Process & Technique
