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apparel decorator customer issues managing customer complaints print shop customer service screen printing t-shirts
Photo by Kristen Davis/peopleimages.com - stock.adobe.com

How Print Shops Can Handle Difficult Customers Without Losing Business

Feelings often matter more than facts where upset customers are concerned

Build Your Business February 3
Ninja Transfers Official T-Shirt Transfer Partner of the NBA Philadelphia 76ers

Ninja Transfers Official T-Shirt Transfer Partner of the Philadelphia 76ers

Philadelphia, Pennsylvania-based Ninja Transfers, a leading provider of custom direct-to-film (DTF) transfers, has been named the Official T-Shirt…

Uncategorized February 2
heat press heat press for apparel decoration Hotronix MAXX 250 heat press STAHLS'
STAHLS’ MAXX 250 heat press lineup including 16x20, 15x15, 11x15 platen presses and cap press, American-made equipment for screen printing, heat transfer and print-on-demand apparel decoration.

STAHLS’ Launches MAXX 250 Heat Press Line at Lower Price Point for Professional Decorators

Special-edition press honors America’s 250th anniversary while delivering made-in-USA performance for growing print shops and on-demand workflows.

News February 2
apparel decorator leadership Crackerjack Shack decorated apparel business embroidery Sandy Higgins screen printing
Sandy Higgins, The Crackerjack Shack

The Business MeMaw: Sandy Higgins, The Crackerjack Shack Founder & CEO

When Sandy Higgins talks about growth, she doesn’t romanticize it. She laughs, reflects and tells the truth, often…

Build Your Business February 2
branded merchandise trends cotton canvas totes promotional merchandise trends promotional textiles Q-Tees reusable promo products
Q-Tees tote bags promotional products

Q-Tees Highlights Promotional Merchandise Trends for 2026

ATLANTA — Early-year promotional merchandise trends are showing a clear shift toward practicality, longevity, and stronger brand alignment,…

News January 28
2026 Impressions Expo decorated apparel trade show, Long Beach, California

Another Outstanding Impressions Expo in Long Beach, California

Organizers of last week’s 2026 Impressions Expo in Long Beach, California, had long known the event was on…

News January 27
M&R multi-station polaris automatic screen printing system on auction

Custom Decorating Equipment Available in Online Multistate Auction Jan. 29 – Feb. 5

Tiger Group has announced plans to auction an array of advanced apparel decorating equipment used in the production…

News January 26
golf accessories golf industry acquisition Imperial Headwear premium headwear promotional headwear Winston Collection
Imperial Headwear and Winston Collection premium golf accessories, including branded hats, leather bags, and lifestyle goods displayed on shelves.

Imperial Headwear Acquires Winston Collection to Expand Premium Golf Portfolio

BOURBON, Mo. — Imperial Headwear has announced the asset acquisition of Winston Collection, LLC, a premium accessories brand…

News January 23
direct-to-film printer DTF apparel DTFilm printing epson garment decoration equipment SureColor G9070 wide-format DTF
Epson SureColor G9070 64-inch direct-to-film printer producing full-color DTF transfers, designed for high-volume apparel decoration.

Epson Expands Direct-to-Film Line With New SureColor G9070 for High-Volume Production

LONG BEACH, Calif. — Epson has expanded its SureColor G-Series direct-to-film (DTFilm) printer lineup with the introduction of…

News January 22
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series