ROQ, a global leader in automated screen and digital printing solutions, has announced a new strategic partnership with GSG (Graphic Solutions Group). With a long-standing reputation for excellence in service, installation and customer support, GSG has been a trusted provider to the decorated apparel industry for 75 years. According to ROQ, the new partnership “will expand ROQ’s presence across Texas, the South and the Midwest, providing more decorators with access to ROQ’s cutting-edge technology and industry-leading service.”
Over the years, GSG has succeeded in establishing the reputation it now enjoys by installing and servicing a vast number of print shops with its own dedicated technician and install teams. Following its recent inclusion into the GRIMCO family of companies, GSG reportedly “set out to explore new equipment partnerships,” ultimately selecting ROQ as the “premier solution for automated screen and digital printing.” Moving forward, GSG will continue to support its core customer base with its established service team while expanding its training to include ROQ equipment installation and maintenance.
“For many years, GSG has been a trusted name in the apparel decorating industry with a customer-first approach working alongside our dedicated vendor partners,” Jared Granberry, president of GSG and leader of the Grimco Apparel Decorating Division, said. “With that vision in mind, we are excited to announce our decision to partner with ROQ as we take the next step in our evolution. Going forward, we remain committed to innovation, service, and strengthening the relationships that have defined our success.”
Currently, thanks to ROQ’s commitment to innovation, service and customer success it finds itself the second-largest screen-printing equipment supplier in the United States. Examples of its focus on customer service its “Care-Free All-Inclusive 3-Year Squeegee-to-Squeegee Warranty,” a program ensuring every customer can print with confidence, knowing they have a reliable partner invested in their success.
“At ROQ, we believe that true partnerships are built on service and innovation,” said Ross Hunter, president of ROQ.US. “GSG’s dedication to its customers aligns perfectly with our mission, and together, we’re excited to provide more printers with the automation solutions they need to grow and thrive.”
As part of their partnership, both companies will leverage ROQ’s Tech Center in Clermont, Florida, and the ROQ Partner MADE Laboratory in Fort Worth, Texas to provide hands-on training for customers and operators looking to master ROQ equipment.
For more information on ROQ and its entire product line, visit www.roq.us. To explore the company’s upcoming training workshops and live demos, visit www.roq.us/events-that-roq. For the latests on GSG and Grimco, and its over 70 locations across the United States, Canada and the United Kingdome, visit gogsg.com.
